Privacy policy
1. General
Pikolin d.o.o. (hereinafter the Merchant) undertakes to protect the confidentiality of personal data and the privacy of users of the children's online store. Collected personal data will be Pikolin d.o.o. used exclusively to provide the services it offers. Pikolin d.o.o. respects the confidentiality of personal data and the privacy of users of the children's online store, and will therefore do everything necessary to protect them from any violations and abuses. Personal data of users is one of the areas to which Pikolin d.o.o. he pays extreme care and attention, as he is aware of the sensitive nature of this area.
2. Use of personal data
For the purposes of providing the services it offers, the merchant collects, manages, processes and stores the following user data:
- name and surname;
- delivery addresses;
- company or title of legal entity (if the user is a legal entity);
- tax number of a legal entity (if the user is a legal entity);
- email address (username);
- password in encrypted form;
- contact phone number;
- country of residence;
- other data that the user voluntarily enters into forms in the online store;
- other data that the user voluntarily adds subsequently in his profile.
For the correctness, completeness and up-to-dateness of data entered by users, Pikolin d.o.o. does not answer.
3. Cookies and IP addresses
The merchant assigns each user a cookie for identification, monitoring the shopping basket and ensuring traceability (the so-called "cookie") at the start of each user's use of the children's online store, which is stored in the server's memory only for the duration of the visit to the children's online store and is deleted after one hour of inactivity. The merchant can also store some permanent cookies on the user's PC, such as the user's identification number in an encrypted form for identification on the next visit to the online store or the evaluation of articles, with the help of which the user knows which articles he has already evaluated, and indirectly also the cookies of the external service Google Analytics, which serve to analyze visits to the website. The trader can use this data in an anonymized summary form for statistical analysis purposes. For the purposes of ensuring online security, the Merchant also collects IP addresses from which users access the online store.
4. Statement on protecting the confidentiality of personal data and privacy of users
In accordance with the regulations governing the protection of personal data, the trader is obliged to protect the personal data of the users of his online store. Under no circumstances will the merchant provide personal or other user data to a third party or will not allow a third party to view personal or other data of the user, unless it would be requested from him by state authorities, if such an obligation is stipulated by law, or in good faith that such action is necessary for proceedings before courts or other state authorities and for the protection and realization of the legal interests of the Merchant.
All personal and other data that the user will provide when registering in the children's online store, as well as when ordering products, including the content of orders, will be protected in accordance with the regulations governing the protection of personal data. The trader will not use this data for a purpose that would in any way harm the user or another person involved. The trader will not use user data to send promotional e-mails or other unsolicited promotional material, except for sending those promotional notifications to which the user will subscribe or with which he will agree. The trader can use the data in an anonymized summary form for statistical analysis purposes. Confidentiality of personal and other user data will not be violated in any form.
The Merchant will only entrust the delivery service (e.g. Pošta Slovenije, DHL, UPS, etc.) with the necessary information for the delivery of purchased products in the children's online store (recipient information and delivery address). Via e-mail and contact number, the Merchant will contact the user if this is necessary to make a purchase in the online store or if there are problems during the registration or purchase process in the online store.
5. Implementation of the privacy policy
All persons employed full-time or part-time by the Merchant who have access to the personal and other data of users are aware of the duty to protect personal and other data and are obliged to comply with these provisions on the protection of the confidentiality of personal data and the privacy of users of the Pikolin children's online store. The duty to protect personal and other data applies indefinitely, even after the termination of the relationship with the Merchant.
Registered users can stop using the online store at any time and can cancel their registration. They do this by notifying the Merchant of the cancellation of their registration in writing. Before submitting a declaration of cancellation of registration, the user must settle all outstanding obligations to the Merchant from purchases made in the online store. The merchant will protect the confidentiality of personal data and the privacy of users of the children's online store within the framework of this privacy policy even in the event of cancellation of registration.
6. Additional explanations
If you have questions, problems or comments regarding this privacy policy, you can send it to us at the email address: info@pikolin.si
