• Return policy

If your purchase is not quite what you're looking for, you've got 14 days from when you received your order to have your items sent back to us for a refund. The cost of returning the goods is from the buyer.

Send items back to:

Shop Pikolin
Prešernova ulica 3
3000 Celje
Slovenia

As soon as we've received your return and issued your refund, we'll notify you by email. Make sure that all of the items you wish to return from your order arrive back with us together in one shipment, so that we can process your refund as quickly as possible. 
We’ll process your return within 3 working days of receiving your order. However, during busier periods it may take up to 7 working days.

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